New research indicates that eye contact won’t increase your negotiation prowess, surprisingly:
According to the researchers, this may be because eye contact—long associated with romantic spaghetti dinners and intense spiritual communion—is actually really intimidating and scary. Or at least, in situations where people expect conflict, it comes across as a power play rather than an olive branch. Primates and dogs stare their opponents down when they want to assert dominance. If a listener disagrees with a speaker, she is probably already in a combative frame of mind, more defensive than receptive, quick to interpret a steady gaze as a thrown gauntlet
Via Slate.com
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