Relationships matter in diplomacy. So research by Dr. Gottman of the University of Washington on the negative behaviors that predict divorce provide useful insights into the challenges facing leaders in other settings. The four deadly sins?
- criticism (giving the other person negative attributes)
- contempt (statements coming from a position of superiority)
- defensiveness (self-protection in the form of victimhood)
- stonewalling (emotional withdrawal from interaction)
See more on how this relates to a leader’s emotional intelligence in Four Signs a Relationship Is Failing – Forbes.